Terms of Service

Please read these terms carefully before using our services. By visiting our café or using our website, you agree to these terms.

Last updated: January 15, 2024

Acceptance of Terms

By accessing and using The Nook Café's services, including our physical location, website, and any related services, you accept and agree to be bound by the terms and provision of this agreement.

Use of Services

Café Services

  • Our café is open to the public during posted business hours
  • We reserve the right to refuse service to anyone for any reason
  • Customers are expected to behave respectfully toward staff and other patrons
  • Outside food and beverages are not permitted unless for medical or dietary restrictions

Website and Digital Services

  • You must be at least 13 years old to use our website
  • You agree not to use our services for any unlawful purpose
  • You will not attempt to interfere with the proper functioning of our website
  • You will not upload or transmit any harmful or malicious content

Reservations and Cancellations

Reservations are subject to availability and may be cancelled or modified by The Nook Café if necessary. We recommend making reservations in advance, especially during peak hours and special events.

  • Reservations can be cancelled up to 2 hours before the scheduled time
  • No-shows may result in restrictions on future reservations
  • Large group reservations may require a deposit
  • We reserve the right to limit reservation duration during busy periods

Loyalty Program

Our loyalty program is subject to specific terms and conditions:

  • Membership is free and voluntary
  • Points expire after 12 months of account inactivity
  • Rewards cannot be combined with other offers unless specified
  • We reserve the right to modify or discontinue the program with notice
  • Fraudulent activity will result in account termination

Payment and Pricing

  • All prices are subject to change without notice
  • Payment is due at the time of service
  • We accept cash, credit cards, and mobile payments
  • Gratuities are appreciated but not required
  • Disputed charges must be reported within 30 days

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of The Nook Café and is protected by copyright and other intellectual property laws.

  • You may not reproduce, distribute, or create derivative works without permission
  • Our name, logo, and branding are registered trademarks
  • User-generated content may be used by us for promotional purposes

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Limitation of Liability

The Nook Café shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Health and Safety

  • Please inform staff of any food allergies or dietary restrictions
  • We follow all local health department guidelines
  • Customers with symptoms of illness should not visit our café
  • We are not responsible for allergic reactions despite our best efforts

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, or public health emergencies.

Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which The Nook Café operates, without regard to conflict of law principles.

Contact Information

If you have any questions about these terms of service, please contact us:

Questions About Our Terms?

Email

legal@thenookcafe.com

Phone

(555) 123-NOOK